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About us

ABOUT US

Welcome to Chanctonbury Healthcare
 

At Chanctonbury Healthcare, we understand that the decision to enter residential care is profound and deeply personal. That's why care is the cornerstone of everything we do. Our mission is to ensure that every resident experiences a tangible quality of life that is both enriching and comforting. Here, you aren’t just finding a place to stay; you’re finding a new place to call home.
 

Our Philosophy
 

We believe that truly exceptional care stems from a commitment to excellence in every aspect of our operations—from the warmth of the greeting you receive at the door to the precision of your personalized care plan. Our philosophy is simple yet powerful: everyone should feel safe, secure, and valued, with every day filled with happiness and respect.
 

Our Promise
 

Chanctonbury Healthcare is not just about providing care, but about creating a community where residents thrive. We promise a home where:

  • Personalization meets passion: Every resident's needs and preferences are meticulously catered to, ensuring a personalized living experience that is as unique as they are.

  • Security meets serenity: Our facilities are designed to be safe and secure, offering peace of mind to both our residents and their loved ones.

  • Companionship meets compassion: We cultivate an environment where friendships flourish, supported by a team that truly cares.
     

Our Facilities

We take pride in our state-of-the-art facilities which have been thoughtfully designed to combine modern comforts with the charm and warmth of home. From the sunlit rooms to the beautifully manicured gardens, every detail has been considered to enhance the lives of those we serve. Each of our homes offers a snapshot of the excellent facilities and the vibrant lifestyle available to our residents, ensuring:

  • Comfortable and private en-suite bedrooms tailored to personal tastes.

  • Common areas that encourage social interaction and community living.

  • Access to comprehensive healthcare and wellness programs designed to maintain the highest standards of health.
     

Our Team

 

Led by a passionate team of care professionals, Chanctonbury Healthcare is celebrated for its exceptional service and commitment to excellence. Our caregivers are not just highly skilled and trained; they are caring individuals who strive to make a positive difference in the lives of our residents every day.

 

Exceptional Care Standards at Chanctonbury Healthcare

A Commitment to Excellence

At Chanctonbury Healthcare, we are proud to announce that our care homes have achieved a remarkable average group review score of 9.8. This exceptional rating reflects our steadfast commitment to providing the highest standard of care and our dedication to enhancing the lives of our residents. Our score is a testament to the passion, professionalism, and hard work of our team across all our locations.

Why Our Rating Matters

A high review score is not just a number—it's a promise. It signifies trust, quality, and satisfaction. It means peace of mind for you and your loved ones, knowing that care, comfort, and well-being are at the heart of what we do. At Chanctonbury Healthcare, we strive every day to live up to this promise, continuously improving and adapting our services to meet and exceed the expectations of our residents and their families.

Explore What Makes Us Exceptional

We encourage you to learn more about our care homes and see firsthand why our residents and their families have rated us so highly. Whether you are considering residential, nursing, or respite care, Chanctonbury Healthcare offers a compassionate, supportive, and vibrant living environment tailored to individual needs.

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Discover Your Perfect Home with Chanctonbury Healthcare
 

Choosing a care home is about finding the perfect blend of professional care, a welcoming community, and a comfortable environment that feels like home. At Chanctonbury Healthcare, each of our homes is designed with these principles at heart, situated in beautiful locations across East Sussex and Dorset. Whether you seek a vibrant social setting or a calm retreat, our homes offer tailored environments that cater to diverse needs and preferences.
 

Explore Our Exceptional Care Homes

Queensmead, Polegate, East Sussex

  • Location and Setting: Located in the peaceful Wealden village of Polegate, Queensmead is ideally situated near local amenities and the train station, making visits from family and friends an easy pleasure. Just north of Eastbourne, the home is within easy reach of surrounding towns.

  • Facilities and Design: Purpose-built for ease of access and navigation, Queensmead features wide corridors and no-step access throughout. The architecture blends modern safety features with homely aesthetics, offering a secure yet inviting environment.

  • Resident Rooms: Each of the 34 private bedrooms is en-suite, providing privacy and convenience. Rooms are tastefully decorated and residents are encouraged to personalize their space with their own belongings to feel truly at home.

  • Common Areas: The home boasts several communal areas including a sunny day room and a spacious lounge, ideal for social activities or quiet relaxation. Landscaped gardens offer tranquil spots for residents to enjoy the outdoors.

  • Care Services: Personalized care plans ensure that each resident’s individual needs are met, whether they require minimal assistance or more comprehensive care. Our staff are trained to provide compassionate support, respecting the dignity and independence of each resident.

Oaklands Court, Horam, East Sussex

  • Location and Setting: Set in the charming countryside of Horam, near Heathfield, Oaklands Court neighbors a local vineyard, offering picturesque views and tranquil surroundings. The village center is just a short walk away, providing convenient access to local shops and community events.

  • Facilities and Design: Reflecting the local Sussex architecture, Oaklands Court combines traditional charm with modern facilities. The home is designed to be as welcoming as it is functional, with easy access for all mobility needs.

  • Resident Rooms: With 43 well-appointed bedrooms, each space is designed for comfort and ease. Rooms include personal bathrooms and offer views of the gardens or the surrounding countryside.

  • Common Areas: Oaklands Court features a variety of shared spaces including a large dining area, lounges, and activity rooms. Outdoor spaces are landscaped for year-round enjoyment, featuring walking paths and seating areas by the bird feeders.

  • Care Services: Offering both residential and nursing care, Oaklands Court tailors its services to meet the complex or simple health requirements of its residents. The care team is adept at creating a nurturing environment that fosters both physical well-being and emotional health.

Weymouth Manor, Dorset

  • Location and Setting: This coastal home offers a unique blend of countryside serenity and seaside freshness, located in the historic county of Dorset. Weymouth Manor is ideal for those who enjoy the tranquility of the sea and the option for lively community interaction.

  • Facilities and Design: The home is modern yet homely, with facilities designed to support both long-term and respite care. Its location allows for scenic views and rejuvenating walks along the coast.

  • Resident Rooms: Accommodations at Weymouth Manor include luxury bedrooms with all the comforts of home. Each room is en-suite and residents are encouraged to decorate their spaces to their taste.

  • Common Areas: The Manor boasts extensive communal areas including a library, a conservatory, and multiple lounges. Its dining rooms serve as social hubs where residents can enjoy meals prepared by in-house chefs.

  • Care Services: Specializing in nursing and residential care, Weymouth Manor offers flexible care arrangements to accommodate the varying needs of its residents. The staff is committed to providing high-level care that respects the autonomy and individuality of each person.

 

A Commitment to Excellence in Care
 

At Chanctonbury Healthcare, our homes are more than just places to live; they are vibrant communities where life is rich with opportunity and care. Our award-winning teams are dedicated to creating an environment where residents can thrive and enjoy

a high quality of life, with access to personalized care and support tailored to their unique needs.
 

Daily Life and Activities
 

We understand the importance of a vibrant daily life for our residents. Each of our homes offers a diverse and engaging activity calendar that includes:

  • Physical Wellness: Regularly scheduled exercise classes, from gentle stretching to more active fitness sessions, suitable for all ability levels.

  • Social Events: Coffee mornings, themed parties, and movie nights foster a strong sense of community and friendship among residents.

  • Creative and Educational Workshops: Arts and crafts sessions, gardening clubs, and guest lectures or local outings keep minds active and engaged.

  • Personal Development: Opportunities for personal growth and learning, including technology workshops to help residents stay connected with loved ones.
     

Culinary Experience
 

Our dining experience is central to life in our homes. We pride ourselves on:

  • Nutritionally Balanced Menus: Prepared daily by in-house chefs using fresh, locally sourced ingredients.

  • Dietary Accommodations: Tailoring meals to meet the dietary needs and preferences of each resident, from low-sodium diets to cultural cuisines.

  • Engaging Meal Times: Meals are not only times for nutrition but also for enjoyment and social interaction in our lovely dining areas.
     

Our Staff
 

The backbone of Chanctonbury Healthcare is our dedicated staff, whose professionalism and warmth are critical to the care we provide:

  • Skilled Professionals: Our teams include experienced healthcare professionals, trained in the latest care practices and deeply committed to the well-being of our residents.

  • Compassionate Support Staff: From the people who greet you at reception to the housekeepers and maintenance teams, everyone at Chanctonbury is part of a community that supports and cares for each other.

  • Continuous Training: We ensure our staff are well-equipped to provide the highest standard of care, offering ongoing training and professional development opportunities.
     

Safety and Security

Ensuring the safety and security of our residents is paramount. We employ state-of-the-art security systems and protocols to make sure everyone feels safe and secure. Regular safety drills and the latest in care technology keep our homes secure while maintaining a comfortable living environment.
 

Visit Us
 

Choosing the right care home is an important decision, and we invite you to visit our homes to see for yourself the quality and care we offer. Schedule a tour today and meet our team, experience the ambiance of our homes, and discuss your specific needs with our care coordinators.
 

Whether you are considering a move to residential care, seeking a short-term respite stay, or need comprehensive nursing care, Chanctonbury Healthcare has a home that will meet your needs and exceed your expectations. Let us help you find the perfect home for your next chapter.

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Our Care

At Chanctonbury Healthcare, we recognize that each individual's care needs are unique. Our approach to care is holistic and person-centered, ensuring that every resident receives the personalized support they need to live a full and vibrant life. Here, we detail our various care offerings and how we tailor our services to meet the specific needs of each resident.
 

Personalized Care Plans
 

Every resident at Chanctonbury Healthcare benefits from a personalized care plan, developed through detailed assessments and continuous consultations with residents, their families, and medical professionals. These plans address everything from medical and personal care needs to social interests and dietary preferences, ensuring a truly tailored care experience.

Residential Care

Our residential care provides a supportive environment where individuals can live independently, with the assurance of help being available whenever it is needed. This includes assistance with daily activities, medication management, and regular check-ins to ensure the utmost comfort and safety.

  • Daily Support: Our trained staff assist with personal care tasks such as bathing, dressing, and grooming, always promoting the dignity and independence of each resident.

  • Community Activities: A robust calendar of events encourages social interaction and engagement, fostering a sense of community among residents.

Nursing Care

For those requiring more intensive support, our nursing care homes offer 24/7 access to qualified nurses and healthcare assistants. This level of care is suitable for residents with complex medical needs that require regular monitoring and interventions.

  • Medical Oversight: Our nursing teams work in close collaboration with GPs, specialists, and families to provide comprehensive medical care.

  • Rehabilitative Support: Post-operative care, stroke rehabilitation, and other specialized medical services are available to help residents recover and maintain their health.

Dementia Care

Understanding and Expertise in Memory Care

At Chanctonbury Healthcare, we provide specialized care for residents with dementia. Our homes are designed to create a safe and navigable environment for individuals with memory loss, and our staff are trained in the latest dementia care practices.

  • Structured Routines: Familiar routines and activities are designed to reduce anxiety and confusion among residents with dementia.

  • Safe Spaces: Enhanced security features and carefully monitored environments ensure the safety of all residents.

Respite Care

Short-Term Stays with Long-Term Benefits

Respite care offers temporary relief for caregivers, providing a safe and nurturing environment for their loved ones while they take a break. It’s also an opportunity for individuals considering permanent placement to experience life at our homes.

  • Flexible Stays: From a few days to several weeks, respite care is available year-round and can be arranged at short notice.

  • Full Access to Services: Respite residents enjoy all the same services, care, and amenities as long-term residents.

End-of-Life Care

Compassion and Comfort at Every Step

We provide compassionate end-of-life care, focusing on comfort and quality of life. Our sensitive approach supports both the resident and their family during this difficult time, ensuring peace and dignity.

  • Palliative Care Expertise: Our staff are trained in pain management and comfort care, working closely with hospice services to provide comprehensive support.

  • Emotional and Spiritual Support: We offer counseling and spiritual care to residents and their families to help them through the transition.

Our Commitment to Quality

At Chanctonbury Healthcare, our commitment to quality care is evident in every aspect of our services. We continuously evaluate and improve our practices to ensure we meet the highest standards:

  • Staff Training: Ongoing professional development ensures that our staff are equipped with the latest knowledge and skills in care practices.

  • Quality Monitoring: Regular audits, resident and family feedback sessions, and performance reviews help us maintain and enhance our care quality.

  • Community Integration: We believe in the power of community both inside and outside our homes. We engage with local services and groups to provide a broad, supportive network for our residents.

Our care services are designed to adapt to the changing needs of our residents, ensuring that Chanctonbury Healthcare is not just a place to live, but a place to thrive. Whether you need the supportive environment of residential care, specialized medical attention in nursing care, or a temporary stay in respite care, we are here to provide the care you deserve.

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LIFE AT CHANCTONBURY

Living with us

Welcome to Chanctonbury Healthcare, where we passionately believe that living at our homes is about much more than care—it’s about enrichment, community, and enjoyment. Our philosophy ensures that every resident experiences a lifestyle that is as engaging and fulfilling as it is comforting and supportive. This section invites you to explore what life is truly like within our homes, reflecting our commitment to enhancing the lives of those we care for.

Our Approach to Community and Lifestyle

Engagement, Activities, and Social Connection

At the heart of Chanctonbury Healthcare is our vibrant community atmosphere. We pride ourselves on offering an array of activities designed to keep residents engaged and connected, both with each other and with the wider community. Our experienced coordinators ensure that each day is filled with opportunities for creativity, exercise, learning, and socializing.

  • Diverse Activities: From arts and crafts sessions to baking and cooking classes, gardening, and woodworking, our homes buzz with activity. We host movie nights, theater visits, and day trips to local attractions. Our programs are designed to cater to the interests and abilities of our residents, promoting a sense of achievement and daily joy.

  • Special Events and Celebrations: Seasonal celebrations, birthday parties, and cultural events bring the festive spirit into our homes, fostering a sense of belonging and joy. These events are great opportunities for residents to mingle, celebrate life’s milestones, and enjoy the company of friends and family.

Customized Resident Experiences

Tailoring Our Care and Activities to Individual Needs

We understand that each resident is unique, with their own life story and personal preferences, which is why we go the extra mile to personalize the living experience at Chanctonbury. Our staff takes the time to kno

w each resident personally—their history, their likes, and their hobbies—allowing us to tailor activities that resonate on a personal level.

  • Personalized Care: Each resident’s care plan is thoughtfully crafted to reflect their individual healthcare needs, lifestyle preferences, and personal interests, ensuring they feel fully at home and valued.

  • One-on-One Engagement: Beyond group activities, we offer personalized interaction, providing companionship and tailored support, whether through reading, walks, or simply a conversation over tea.

Excellence in Dining

A Culinary Journey with Every Meal

Mealtimes at Chanctonbury Healthcare are a cornerstone of our daily life, not only for nutrition but also for enjoyment and social interaction. Our dining rooms are hubs of conversation and laughter, where residents can enjoy nutritious, beautifully prepared meals by our skilled chefs.

  • Chef-Prepared Meals: Our culinary teams craft meals that cater to the tastes and dietary needs of our residents, using fresh, local ingredients to ensure high-quality, nutritious offerings.

  • Dining as a Social Event: Regular themed dining events and tasting menus add a sense of occasion and variety to everyday meals, turning the simple act of dining into a delightful social experience.

Health and Wellness ProgramsComprehensive Care for Body and Mind

Chanctonbury Healthcare’s commitment to the health and well-being of our residents is reflected in our comprehensive wellness programs, which cater to both physical health and mental well-being.

  • Active Living: We offer a range of physical activities, from light exercise classes designed to enhance mobility and fitness to more relaxed yoga and meditation sessions aimed at improving mental health and overall well-being.

  • Mental Engagement: Cognitive activities like puzzle-solving, memory games, and educational talks are regular features, helping keep the mind sharp and engaged.

The Chanctonbury Living Experience

Luxury, Comfort, and Personalization

Living at Chanctonbury is akin to residing in a well-appointed home with all the comforts and personal touches one would expect. Our rooms are spacious, with options for residents to personalize their living spaces with their own belongings to ensure a sense of familiarity and comfort.

  • Beautifully Designed Spaces: From the elegantly furnished common areas to the private, cozy bedrooms, every space within our homes is designed to provide comfort and stimulate a sense of well-being.

  • Outdoor Living: Residents can enjoy our beautifully landscaped gardens, participate in outdoor activities, or simply relax and watch nature from our many comfortable vantage points.

Connecting Beyond Our Walls

Family, Friends, and the Wider Community

We foster strong connections with the local community, involving schools, volunteer organizations, and other groups in activities that enrich the lives of our residents and bring a diverse range of experiences into our homes.

  • Family Involvement: Families are encouraged to be actively involved in life at Chanctonbury, from attending events to participating in care planning and regular visits.

  • Community Contributions: We are proud to be part of the broader community, participating in local events and initiatives that give back and enhance the lives of others, reflecting our commitment to societal well-being.

Life at Chanctonbury Healthcare is about more than providing care—it’s about creating a rich, fulfilling experience that honors each resident’s individuality and fosters a vibrant community spirit. Join us, and see how life here can be enriching, comforting, and joyously lived.

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Careers

CAREERS

At Chanctonbury Healthcare, we believe that our staff are the heart and soul of our service. Our commitment to excellence in care is mirrored by our dedication to the people who deliver that care. If you're passionate about making a real difference in the lives of others and want to be part of a dynamic team that values professionalism, compassion, and dedication, we invite you to explore a career with us.
 

Join Our Team

A Place Where You Can Make a Difference
 

Working at Chanctonbury Healthcare means joining a family of professionals who are committed to creating a supportive and innovative care environment. We offer a variety of roles across our homes, from medical and nursing positions to support and administrative roles. Here, every team member plays a crucial part in delivering the high-quality care that our residents deserve.
 

  • Diverse Opportunities: Whether you're a seasoned healthcare professional or just starting your career, we have opportunities that allow you to grow and excel. Our roles include registered nurses, care assistants, activity coordinators, kitchen staff, and administrative personnel.

  • Professional Development: We believe in nurturing our staff's professional growth through comprehensive training programs, continuous education, and opportunities for career advancement within the organization.

  • Supportive Work Environment: At Chanctonbury Healthcare, we strive to create a workplace that feels like a community. We support our staff through mentorship, peer support groups, and a management team that's always ready to listen and help.
     

Why Work With Us?

A Career That's Rewarding on All Levels
 

At Chanctonbury Healthcare, we offer more than just a job; we offer a career that makes a difference in people’s lives, providing you with a profound sense of purpose and achievement.

  • Competitive Compensation: We offer attractive salary packages that reflect the qualifications and experiences of our staff, along with additional benefits such as pension schemes and health insurance.

  • Work-Life Balance: We understand the importance of a healthy work-life balance and provide flexible working options to help our employees manage their personal and professional lives effectively.

  • Recognition and Rewards: We regularly recognize and reward our staff for their hard work and dedication through award programs and incentives.
     

Training and Development

Empowering Our Staff
 

Continual learning and development are cornerstones of our employment strategy. We invest heavily in training and development to ensure our staff are equipped with the latest skills and knowledge in care delivery.
 

  • Tailored Training Programs: Our training programs are designed to enhance skills and knowledge in specialized areas of care, leadership, and management.

  • Revalidation Support: For our nursing staff, we provide comprehensive support for revalidation, including access to courses, practical training sessions, and professional development planning.

  • Career Progression: We actively encourage and support career progression within our organization, with clear pathways for advancement in clinical, managerial, or administrative roles.
     

Joining Our Team

Ready to Start Your Journey?
 

If you are interested in a career with Chanctonbury Healthcare, we would love to hear from you. Here at Chanctonbury, your career is not just about what you give; it's also about what you gain.

  • Application Process: Our straightforward application process is designed to be as accessible as possible. Candidates are encouraged to apply directly through our website where they can also find additional information about each role and the expectations associated with it.

  • Inclusion and Diversity: We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
     

Contact Us for More Information

For more information about career opportunities or to discuss how you can become part of our team, please email careers@chanctonbury-care.co.uk. We are looking forward to welcoming you to our team and starting our journey together in delivering exceptional care.

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Contacts

CONTACTS

Queensmead Care
Victoria Rd, Polegate BN26 6BU

England

01323 487 931

Oaklands Care
Vines Cross Rd, Horam, Heathfield TN21 0HD
England

01435 813 030

Weymouth Manor
Radipole Ln, Weymouth DT4 0TX
England

01305 559 915

General enquiries: info@chanctonbury-care.co.uk

Careers: careers@chanctonbury-care.co.uk
Media: media@chanctonbury-care.co.uk

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